Field-service Hotline
Dispatch for contracted mill circuits · < 16h MTTR target on named slurry pumps and cyclone clusters
+1-800-934-7356Duty charts, hydrocyclone selection and slurry-circuit quotes — answered by application engineers who know mill circuits, not a generic inbox.
Procurement managers, equipment managers and chief engineers use these three channels for different urgency levels: hotline for contracted outages, engineering email for selection packs, and parts hubs for staged liner kits ahead of a planned mill stop.
Dispatch for contracted mill circuits · < 16h MTTR target on named slurry pumps and cyclone clusters
+1-800-934-7356Duty PDFs, cut-size guides, wear SOPs and hydraulic cleanliness logs · reply < 24h when SG and head are included
[email protected]18 regional warehouses · liners, impellers, cyclone apex kits and crushing jaw / mantle packages
Lookup a PartReach the Salt Lake City process center for duty charts, hydrocyclone selection and mill-circuit wear planning. Addresses and dispatch numbers stay visible beside the inquiry form so procurement and metallurgy can share one reference card.
When you call, have slurry SG, solids percent, total dynamic head, circuit stage (mill discharge, classification, flotation, dewatering or crushing wear) and any feed size, jaw opening or discharge opening constraints ready. That detail lets application engineers return a usable curve instead of a generic catalog sheet. Limitation: without SG and head we will not issue a duty chart — incomplete packs stay queued until those fields arrive, because a wrong impeller trim costs more than a one-day delay.
Include slurry SG, solids %, head and circuit stage so we can return a matched duty chart. For crushing wear inquiries, add jaw opening, CSS target and expected output capacity in t/h. Responses for complete data packs typically return within one business day; incomplete forms are queued until solids and head are clarified.